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   Frequently Asked Questions

 

Does Freeways work on a Mac?

Unfortunately, no. Freeways was built solely for the Microsoft Windows platform.

Is Freeways HIPAA compliant?

Yes. Your electronic client information is fully protected, and you have the capability to back up your data regularly.

I use a laptop and a desktop computer. Can I use Freeways on both?

Yes. You can install your copy of Freeways on up to 3 computers, but only for your own use. You can update and transfer your data so you'll always have up-to-date information no matter where you're working.

Can I use Freeways on my PDA/Palm/Handheld Device?

Unfortunately not. However, Freeways can be used on a Tablet PC.

How secure is my data?

Every copy of Freeways is password protected. Once you receive your copy, you can set your own password at any time. As well, the actual data is encrypted, doubly protecting your information.

There is more than one therapist in our office. Can we all use Freeways?

Each purchase of Freeways contains a single user license. This means that only one person is licensed to use each copy of Freeways. You are not permitted to share your single-user copy of Freeways with anyone else, even if you share the same computer. We do offer discounts and incentives for multiple user licenses.

What if I don't like it? Can I return it?

Unfortunately, no. However, you can transfer your license to another user.

What are the system requirements?

  • PC with a Pentium III or higher processor

  • Microsoft Windows® XP or later operating system

  • 256 MB of RAM (512 MB RAM recommended)

  • Hard disk space required: 60 MB minimum

  • Microsoft Access® 2003 Runtime (included)

  • VGA or higher resolution monitor

  • Mouse or other compatible pointing device.

  • CD-ROM drive

I have Windows 98. Will Freeways work on it?

Unfortunately not. You'll have to upgrade to Windows XP or above to be able to run Freeways.

 

Didn't find your answer? E-mail us.

 

 

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Freeways Features

System Requirements

Frequently Asked Questions

Features in Depth

 

Clients Module

Assessments, discharge report, treatment plans

Appointments

Client appointments,

calendar, activities

Contacts Module

Collateral contacts, referrals, caseworkers

Progress Module

Progress notes, progress

reports, case management

More Information

 

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  This site last updated on: Monday December 13, 2010

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