Frequently Asked Questions
Is Hallways only available in the United States?
Although it incorporates American School Counseling
Association standards, Hallways has been sold in 8
different countries and can be shipped worldwide. We
even have a specific version for users in Canada,
the U.K., and Australia which accepts postal codes
rather than zip codes, and utilizes "British"
Why is this software so inexpensive? Does that
mean it's a cheap product?
Absolutely not. We're totally confident in the
quality of our software. We price it as low as we
can in order to make it widely available and
How much are
the annual fees?
There are no
annual subscription fees with Hallways. It is a
How much are updates?
We don't charge for updates or utilities. Our belief
is that once you've purchased our software, you
shouldn't have to buy it again.
What if I don't like it? Can I return it?
Unfortunately, no. However, you can transfer your
license to another user.
What's the difference between Hallways and
Although SCAATAP was a good program, Hallways has
always offered many more features for the same
price. SCAATAP is no longer being sold.
I use a laptop and a desktop computer. Can I use
Hallways on both?
Yes. You can install your copy of Hallways on up to
3 computers, but only for your own use. You can
update and transfer your data so you'll always have
up-to-date information no matter where you're
Can I give a copy Hallways to other counselors at
No, they'll have to purchase their own copy, but
they may qualify for a discounted price. We do make
one exception about sharing: if more than one
counselor uses a single computer, they can share the
program. However, the reports generated in Hallways
carry only one counselor name.
How secure is my data?
Every copy of Hallways is password protected. Once
you receive your copy, you can set your own password
at any time. As well, the actual data is encrypted,
doubly protecting your information and conforming to
Can I import student data, or do I have to enter
all the student information again?
Since our basic precept is to eliminate duplicate
entry, we supply our clients with the Hallways
Import Utility at no charge. This utility gives full
directions for organizing your current student data,
then imports it from Microsoft Excel directly into