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   Frequently Asked Questions

 

Why is this software so cheap? Does that mean it's a cheap product?

Absolutely not. We're totally confident in the quality of our software. We price it as low as we can in order to make it widely available and affordable.

What if I don't like it? Can I return it?

Unfortunately, no. However, you can transfer your license to another user.

What's the difference between Hallways and SCAATAP?

Although SCAATAP is a good program, Hallways offers many more features for the same price. You can view a comparison of the programs by clicking here.

What are the system requirements?

  • PC with a Pentium or higher processor; Pentium II recommended

  • Microsoft Windows® 2000 or later operating system

  • 32 MB of RAM (64 MB RAM recommended)

  • Hard disk space required: 33 MB minimum

  • Microsoft Access® 2003 Runtime (included)

  • VGA or higher resolution monitor

  • Mouse or other compatible pointing device.

  • CD-ROM drive

I use a laptop and a desktop computer. Can I use Hallways on both?

Yes. You can install your copy of Hallways on up to 3 computers, but only for your own use. You can update and transfer your data so you'll always have up-to-date information no matter where you're working.

Can I give a copy Hallways to other counselors at my school/district?

No, they'll have to purchase their own copy, but they may qualify for a discounted price. We do make one exception about sharing: if more than one counselor uses a single computer, they can share the program. However, the reports generated in Hallways carry only one counselor name.

How secure is my data?

Every copy of Hallways is password protected. Once you receive your copy, you can set your own password at any time. As well, the actual data is encrypted, doubly protecting your information.

Can I import student data, or do I have to enter all the student information again?

Since our basic precept is to eliminate duplicate entry, we supply our clients with the Hallways Import Utility at no charge. This utility gives full directions for organizing your current student data, then imports it from Microsoft Excel directly into Hallways.

 

 

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  This site last updated on: Monday December 13, 2010

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