Help & Support Center | Pathways News  |  FAQ  |  Updates  |  Contact Us


Getting Started

Welcome to the Pathways 7 Help & Support Center, where you can find useful information that will allow you to get the most out of your new software. 

Use the icons to jump to a section or module, or follow the links at the bottom of the page for step-by-step instructions on Pathways 7.


What's in the Download

Your Pathways download includes: the installation program for Pathways, the Pathways Manual, and backup files. When prompted, save the download to your computer and unzip the files. Installing Pathways >>


System Requirements

Pathways is compatible with Windows XP, Windows Vista, Windows 7, and Windows 8. To use Pathways on a Mac, you must have Windows installed on your Mac or a software program that allows you to use Windows based programs.

Pathways requires 100MB available hard drive space, and runs best with a minimum of 500 MB memory.

Pathways is single user software. A separate license must be purchased for each user.


You must have administrator privileges on your computer to install and use Pathways 7.



The Pathways 7 Help & Support Center is linked to your software. Just click the help icon in any window to obtain information about the specific module or activity on which you are working. With an internet connection, you will be directed to the associated page in the Help & Support Center. If you do not have an internet connection, please refer to the user's manual that was included on your CD or download. Read More >>


Changing Your Password

Pathways is password-protected to ensure the confidentiality of your records. The program cannot be opened without entering the correct password. The initial password is “Pathways” without the quotes. You should change this password as soon as possible, and on a regular basis.  Read More >>


Customizing Fields

Many of the dropdown boxes in Pathways 7 are editable. To change the available selections in a list, right-click the dropdown box and select edit list. Read More >>






Copyright 2014 Pathways Software & Resources. All Rights Reserved.

Pathways Software & Resources | 713.893.7483 | pathways@ihatepaperwork.com


We do not share or sell our customer information.