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New Communications

When creating a new appointment, if communication is selected as the appointment type, the communications window will open. Communications are to document communications or collateral contacts with or regarding a client.

 

Appointments

 

 

Today's Events Window

 

 

Adding Appointments

 

 
Client Sessions  

 

Communications

 

 

Tasks

 

 
Scheduling Recurring Appointments  

 

Reviewing Client Sessions

 

 

Deleting Appointments

 
 

Did you know?

Only current clients' names are listed in the client dropdown box.

 

 

 
 

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Appointment Types

 

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Client Contacts

 
   

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Progress Module

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Billing Module

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Client Invoices

 
   

In the communications window, complete the following:

Type of Communication: Select the type of communication from the drop-down list.

Start Time: Select the start time of the communication from the dropdown list.

End Time: The end time of the appointment is automatically calculated, based on preferences set in the Appointments Type window. Select from the drop-down list to edit the end time.

Units: Adjust the units if necessary.

Billable: Indicate if the communication is billable. If so, the billing rate for the selected client will be entered.

Re Client: Select from list of current clients.

With: Select the type of contact.

Contact Name: All contacts associated with the client of the type selected above are listed. Right click and choose “Edit” to update the client’s contact list.

Topic: Enter the topic of the conversation/communication.

Notes: Add any additional notes regarding the communication.

Follow-up: If follow-up is necessary, describe it.

Printing Documentation

You can print documentation of any communication directly from the communications window.
To print a summary of all communications regarding a client, click “Review Communications” in the client record window.

 

 


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